Mail Usage Policy
This Mail Usage Policy defines acceptable and prohibited uses of Saga’s email services to maintain system integrity, reputation, and security.
1 Overview
This Mail Usage Policy (“Policy”) defines acceptable and prohibited uses of Saga’s email services (“Services”).
This Policy is designed to:
- Protect users from abuse, spam, and security threats
- Maintain the integrity and reputation of Saga’s email infrastructure
- Ensure compliance with applicable laws and industry standards
By using Saga Email services, you agree to comply with this Policy.
2 Prohibited Activities
You must NOT use Saga Email services to:
- Send bulk unsolicited emails (“spam”)
- Send emails without recipient consent
- Use purchased or scraped mailing lists
- Operate mailing campaigns without opt-in mechanisms
- Impersonate individuals or organizations
- Conduct phishing, scams, or deceptive practices
- Distribute fraudulent financial or investment schemes
- Distribute viruses, ransomware, or malicious attachments
- Send links to harmful or compromised websites
- Attempt unauthorized access to systems or accounts
- Use automated scripts to overload services
- Relay emails through unauthorized servers
- Violate any applicable laws or regulations
- Promote illegal goods or services
- Engage in harassment, threats, or abusive communication
- Send content that infringes copyrights, trademarks, or other rights
3 Bulk Email & Marketing Use
Saga Email services are primarily intended for transactional and business communication.
If you send bulk or marketing emails, you must:
- Obtain explicit consent (opt-in) from recipients
- Provide clear unsubscribe options
- Include accurate sender identification
- Comply with applicable anti-spam laws
Saga may restrict or block bulk email activities.
4 Sending Limits & Fair Usage
To protect system performance:
- Sending limits may be enforced per user or domain
- Excessive or unusual sending patterns may trigger rate limiting or suspension
- Forward-only email must not be used for mass relay or spam distribution
5 Email Forwarding Rules
For Forward-only Email:
- You must ensure forwarded destinations comply with email policies
- Saga is not responsible for misuse at downstream email systems
- Forwarding loops or misconfigurations may result in suspension
6 Security Responsibilities
You are responsible for:
- Securing your account credentials
- Enabling strong passwords and authentication
- Preventing unauthorized access
7 Monitoring & Enforcement
Saga may:
- Monitor system usage patterns for abuse detection
- Investigate complaints or suspicious activity
- Suspend or restrict accounts violating this Policy
8 Abuse Reporting
If you receive abusive or suspicious emails from Saga services, report to:
9 Suspension & Termination
Saga may suspend or terminate services without notice if:
- This Policy is violated
- Your account is involved in spam, phishing, or abuse
- Required by law or regulatory authority
10 Liability
Saga is not responsible for:
- User-generated content
- Misuse of email services
- Deliverability issues caused by policy violations
11 Changes to Policy
Saga may update this Policy at any time. Continued use of the Services constitutes acceptance of updated terms.
12 Contact Information
For questions regarding this Mail Usage Policy: